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When buying fabric...

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Evie
Posts: 8458
Joined: Sat Jan 06, 2007 9:51 am

When buying fabric...

Post by Evie » Wed Jun 20, 2007 2:53 am

I found a big selection of Christmas Fabric at Hancocks yesterday.

It looks like really nice fabric and was $6 a yard.

I put several bolts on the table and asked for 1 yard each. Two were near the end of the bolt.

When I went to check out, two of the items rang up at .972 yards instead of 1 yard so I asked the cashier what was going on. She said that instead of a yard cut, these two were 35".

I'm sure the 35" will be enough, but shouldn't the person cutting the fabric tell me there was only 35" left instead of 36"?

Another store that I like to go to that is privately owned has a policy of giving you 2 to 3 inches extra when they cut in case the cuts are not even. I just wished they had a bigger selection of Christmas fabrics. Even the local quilt shop had a small selection of Christmas fabrics.

mequilter9158
Posts: 5687
Joined: Sun Mar 04, 2007 10:16 am

Re: When buying fabric...

Post by mequilter9158 » Wed Jun 20, 2007 3:17 am

I would hope that the salesperson would tell you that.....otherwise you might not have enough, depending on the pattern. One of the local shops here also gives you a "little" extra. That's definitely a reason why I go there.

Cathy32078
Posts: 17499
Joined: Sun Feb 25, 2007 6:36 am

Re: When buying fabric...

Post by Cathy32078 » Wed Jun 20, 2007 7:20 am

With a store entering Bankrupcy, I cannot see them giving an inch. And I do think the person doing the cutting should have told you there was not a full 36 inches.

gardenquilter
Posts: 10054
Joined: Tue Apr 10, 2007 10:55 am

Re: When buying fabric...

Post by gardenquilter » Wed Jun 20, 2007 9:01 am

it goes to customer service - i was at a hancocks several months ago and I don't know how ya'll audition fabric but I unroll some and stack it then stand off and look - I was told that I was no longer allowed to do that because it made the cutting table look junkie - I got the manager who explained that that rule applied to employees not customers

she should have told you

lv2create
Posts: 1323
Joined: Wed May 09, 2007 8:02 am

Re: When buying fabric...

Post by lv2create » Wed Jun 20, 2007 10:38 am

I have to say this is one of the reasons I go to my LQS I always get a WLECOME I may not even know where it's coming from LQS owner may be way in the back but I always hear her say WELCOME and she always cut's her fabric at least 1" larger. Customer service, is it so hard to be nice?

User avatar
zfatcat
Posts: 19530
Joined: Sat Jan 06, 2007 6:58 pm

Re: When buying fabric...

Post by zfatcat » Wed Jun 20, 2007 12:13 pm

They should tell you there isn't a whole yard. Everywhere I have ever bought farbric will tell me there's not a complete yard and do I still want it.
Lori 8-)

cindyg
Posts: 21740
Joined: Mon Feb 05, 2007 10:04 am

Re: When buying fabric...

Post by cindyg » Wed Jun 20, 2007 2:00 pm

Most places where I've run into that they tell me and also give me a discounted price if I want to go ahead and take it. If it's the end of the bolt and there would be only 3" - 4" left after my cut they just throw it in without charge.

naniyosie
Posts: 996
Joined: Sat May 05, 2007 2:00 pm

Re: When buying fabric...

Post by naniyosie » Wed Jun 20, 2007 3:21 pm

I think the person at Hancock's should have told you it wasnt' a yard.


qltsbme
Posts: 6296
Joined: Wed Jan 17, 2007 10:56 am

Re: When buying fabric...

Post by qltsbme » Wed Jun 20, 2007 6:43 pm

Sounds to me like your cutter wasn't a sewer/quilter and didn't understand that one inch wasn't a samll thing when planning a quilt top.

Evie
Posts: 8458
Joined: Sat Jan 06, 2007 9:51 am

Re: When buying fabric...

Post by Evie » Thu Jun 21, 2007 3:39 am

I would rather shop at the LQS but they had a small selection of Christmas fabric. The lady who cut these was probably new or not a quilter. She also didn't talk much. I would think a person in sales would chat the customer up. See what else they might need. If it was me I would ask if they needed thread to match or what they were making and maybe mention some notions that might come in handy.

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