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Problem with rotating fiskars mat

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ollie1shoe
Posts: 3485
Joined: Mon Apr 02, 2007 1:18 pm

Problem with rotating fiskars mat

Post by ollie1shoe » Fri Jul 18, 2014 4:02 pm

Received my 121/2 inch fiskars self healing rotating cutting mat problem is when you rotate it it will not stay in the little round circle it's suppose to stay in. Does anyone else have this problem it just wants to slide around but not like its suppose to you have to keep putting it back in the. Groove that it's suppose to turn in any suggestions
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gershwin64
Posts: 11082
Joined: Wed Jan 27, 2010 3:56 am

Re: Problem with rotating fiskars mat

Post by gershwin64 » Sat Jul 19, 2014 6:21 pm

Sounds like a defective one to me. I have one and it works great!
Tina
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Marilynsgrammy
Posts: 32464
Joined: Fri Sep 28, 2007 2:46 pm

Re: Problem with rotating fiskars mat

Post by Marilynsgrammy » Sun Jul 20, 2014 1:41 am

Mine works great also Glenda... are you using it on a sturdy flat surface... are you spinning it slowly

Psalm 48:10 Isaiah 41:10
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auntjana
Posts: 16025
Joined: Mon Dec 29, 2008 6:42 pm

Re: Problem with rotating fiskars mat

Post by auntjana » Sun Jul 20, 2014 2:03 pm

Mine works great too -DD had a mat once that gave her problems - she had the bottom turned the wrong side up - maybe that is the problem with this one.
Jana
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ollie1shoe
Posts: 3485
Joined: Mon Apr 02, 2007 1:18 pm

Re: Problem with rotating fiskars mat

Post by ollie1shoe » Sun Jul 20, 2014 3:32 pm

think its defective also I have a olfa that works great will be calling customer service hope I don't have to pay shipping on it again
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fabricgirl
Posts: 13333
Joined: Sat Jan 13, 2007 10:25 pm

Re: Problem with rotating fiskars mat

Post by fabricgirl » Fri Jul 25, 2014 1:41 am

I have 1 and it works fine I also have olfa.

Lois.
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gmaann
Posts: 9284
Joined: Fri Jan 05, 2007 9:59 am

Re: Problem with rotating fiskars mat

Post by gmaann » Sun Jul 27, 2014 2:58 am

I love my Fiskars mat. It turns so much more easily than my Olfa one. I have not had a problem with it coming out of the groove. I would call customer service. Perhaps they will not ask you to return it.
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scrapquilter48
Posts: 6550
Joined: Sat Dec 12, 2009 12:32 pm

Re: Problem with rotating fiskars mat

Post by scrapquilter48 » Sun Aug 31, 2014 3:28 am

Isn't there a 1-800 number on product you can call to report the problem. I've use that number for many of my house items, computer gadgets, and they sent another set free.. Same for a baby cart who lost it's wheels, and grocery cart, companies should stand by their product..
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cindyg
Posts: 21740
Joined: Mon Feb 05, 2007 10:04 am

Re: Problem with rotating fiskars mat

Post by cindyg » Thu Sep 18, 2014 11:06 am

I had the same problem so I asked Santa for a different kind. It's a Brooklyn Revolver. It's on ball bearings and I dearly love it!!!
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