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Martelli Rotary Cutter

Having the right tool for the job is always important. Look in here for information about quilting notions that really help finish those projects.
knitnoid
Posts: 1901
Joined: Sat Jun 23, 2007 6:16 pm

Re: Martelli Rotary Cutter

Post by knitnoid » Sat May 17, 2008 7:42 pm

naniyosie -- I concur w/Cindy. Give them the company a call. If you still want to toss out the cutter, I'll be happy to send you postage to send it to me. I LOVE my cutter - in fact, when I occassionally work at the LQS I take my cutter with me.

Pam

naniyosie
Posts: 996
Joined: Sat May 05, 2007 2:00 pm

Re: Martelli Rotary Cutter

Post by naniyosie » Sun May 18, 2008 3:59 am

OK...I'll give them a call tomorrow am.....


Although this is the second cutter they gave me. I saw them at the Hampton Virginia show in February. My first martelli cutter was 'bent'...they gave me a new one. Will let you know how I make out.

cindyg
Posts: 21617
Joined: Mon Feb 05, 2007 10:04 am

Re: Martelli Rotary Cutter

Post by cindyg » Tue May 20, 2008 1:56 pm

Naniyosie - did you call Martelli about your rotary cutter? I'm just wondering what they will do for you.

beccasmom
Posts: 3721
Joined: Mon Apr 09, 2007 7:06 am

Re: Martelli Rotary Cutter

Post by beccasmom » Tue May 20, 2008 2:29 pm

There aren't 2 blades stuck together are there?

Brenda

msdeets
Posts: 1670
Joined: Sun Apr 06, 2008 1:17 am

Re: Martelli Rotary Cutter

Post by msdeets » Fri May 23, 2008 2:23 pm

I guess I wasn''''t the only one with the problem with the Martelli rotary cutter. Yes it does feel like a flat tire, I did contact the company and they were arragant and stuffy. They are willing to repair it for fifteen dollars. GREAT or what . Then you had to pay to ship it there and then pay to have it shipped back.By the time I was done I would have had to pay out twice what I paid for it. They are a very hard company to deal with. Needless to say I have a new OLAF and threw the other one out.

xteacher
Posts: 1486
Joined: Mon Apr 23, 2007 1:14 pm

Re: Martelli Rotary Cutter

Post by xteacher » Sat May 24, 2008 1:37 pm

Did you contact Martelli directly? I have always had great service from them. They have replaced two rotary cutters at no cost. I bought the zip clip thingy a couple of years ago, didn't open it for over a year and it broke the first time I used it. I emailed, they replied telling me to send the old one, then they called early the next morning with a couple of suggestions. Once I explained it was broken, they put one in the mail immediately and told me not to bother sending the broken one.

naniyosie
Posts: 996
Joined: Sat May 05, 2007 2:00 pm

Re: Martelli Rotary Cutter

Post by naniyosie » Sun May 25, 2008 2:53 am

Hi msdeets!
That was exactly what happened to me..the first time, they were friendly and had no problem replacing it. Maybe they were nice because I complained 'in person' at a quilt show. The second time, they were not friendly (phone) and said the same thing...cost 15.00 plus shipping and handling...thier customer service is horrible.


CoyoteQuilts
Posts: 2866
Joined: Sun Apr 29, 2007 12:44 pm

Re: Martelli Rotary Cutter

Post by CoyoteQuilts » Wed May 28, 2008 9:20 pm

I just use what ever blade that I have for these & my Olfa. As long as the center hole can have the screw go through it you won't have a problem. I buy whatever is on sale that will fit. I have used fiskars, olfa, and that other kind (whatever it is). They all say you have to use their blades, but it isn't true!! A tight wad when it comes to rotary blades.

Sharon V.

xteacher
Posts: 1486
Joined: Mon Apr 23, 2007 1:14 pm

Re: Martelli Rotary Cutter

Post by xteacher » Thu May 29, 2008 4:20 pm

I have always used whatever was on sale, usually Olfa. Then, I figured out that the little notches were wearing the bolt so I hunted one that just had a round hole, maybe Fiskars, I'm not sure. So I decided to try theirs. IF they last as long as they say, it might actually be cheaper. I really like the ergonomic design because I have arthritis and tendonitis in both wrists, especially left (I'm a leftie.)

cindyg
Posts: 21617
Joined: Mon Feb 05, 2007 10:04 am

Re: Martelli Rotary Cutter

Post by cindyg » Sat May 31, 2008 5:20 am

Xteacher - are you saying you use any brand of blade in your Martelli? If so, that's good to know - I can just run down to Hobby Lobby or WalMart instead of ordering Martelli blades on line and waiting.

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